We consider each contact an opportunity to advocate for customers and provide support via phone, email and chat 24/7. Our CS technology and product teams build world-class CRM systems and innovative self-service solutions that are used by millions of customers each day on Amazon’s websites, shopping apps, and through Amazon’s family of digital products such as Kindle, Echo, and Alexa.
Pay on Delivery(POD) includes Cash on Delivery (COD) as well as additional digital payment facilities at your doorstep. You can pay for Pay on Delivery orders by cash at all locations and by Debit card / Credit card / Net banking in select locations.Pay on Delivery may become available as a payment mode, provided the item and delivery pin code are eligible.
Guaranteed delivery options are available on Prime Eligible items in select cities.The Delivery guarantee applies to attempted delivery by the promised date.To get your order within the guaranteed delivery time.Morning Delivery is not available to establishment addresses like offices and business premises. It is restricted only to residential addresses.
A Global Store item may be divided into one or more parts/shipments based on the availability, quantity and nature of items ordered. For each shipment, the total delivery charges are calculated by adding the 'Per Shipment' cost and the 'Per Item' cost, based on the selected shipping speed. The following are the 'Per Shipment' and 'Per Item' charges for the available shipping speeds.
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